Your order has now been added to you cart.

Frequently Asked Questions:

How do I place an order?

To place an order, you need to click on the “Buy Now” link that has been provided next to the gift item that you would like to purchase.
Afterwards you would be redirected to the shopping cart where you will need to indicate shipping and billing contacts, recipient contacts
and whether you would like to add any services to your order. Also, you can specify the desired delivery date and time for your gift,
provide Gift Message that will be included in the complimentary card.

How do I know that my order has been received by you?

After submitting your order, you will receive an automatic email confirmation with your order confirmation number. If you do not
receive such email within 3 hours, please contact us at Also, please do not forget to track your order status in “My

If I have a special request for item (s) that are not in your product offering, can you arrange it?

Yes. Please contact us with any special orders and we will do our best to accommodate your needs. When contacting us via email please
use a subject line of “Special Order Request”.

If I like certain product but would like to make some changes to it, is it possible?

Yes. We are happy to customize the order to serve your needs. Give us a call or send us an email with all the changes you would like to
see and we will take all the appropriate actions to deliver happiness to your loved ones. When contacting us via email please use a
subject line of “Special Order Request”.

Can I request a rush order?

Yes. In most cases we are able to arrange any flower arrangements and some cake designs in a shorter time period. Please contact us
with the products you would like to order and give us timeline and we will do our best to accommodate your needs.

Can I include a greeting card with my order?

All orders come with complimentary greeting cards. While checking out, please fill out the “Personalized Message” box and that text will
be used in your greeting card.

Can I specify date and time of the delivery?

Yes. During your checkout process you will be asked to select date and time four your gift delivery. In most cases you will only be able to
make an appointment only 48 hours in advance, however we do understand that you might have an important event that you cannot
miss. Please do not hesitate to contact us with you needs and we will try to make you a very satisfied customer.

How do I pay for my order?

We accept all major credit cards and debit cards through the most trusted online payment system, such as PayPal.

Is the online payment system secure?

Yes. We use the most trusted and verified payment systems, such as PayPal and YandexMoney, to guarantee your privacy and security.
You credit/debit card information is never stored in our system and is only used to obtain the authorization code from your bank.